Task:
Answer the question below in an academically rigorous manner, using business report style, with claims supported by referring to relevant literature. The assignment will need to be a mix of your own intellectual property (interpretation and analysis)
and evidence drawn from published material to support your arguments, or the case you are building. You may make appropriate assumptions about the case as required (but please note them in your report).
Scenario:
You are an IT/IS consultant engaged by a medium-sized, high-end, surf wear clothing manufacturer and retailer called Riptide. The business has been successful for many years largely because of the founding owner’s ability to work personally with and
anticipate the needs and wants of Riptide’s loyal customer base in the surf wear segment of the clothing industry.
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