Read the following message, then (a) analyze the strengths
and weaknesses of each sentence and (b) revise the document so that it follows this chapter’s guidelines.
Dear TechStar Computing:
I’m writing to you because of my disappointment with my new
multimedia PC display. The display part works all right, but the
audio volume is also set too high and the volume knob doesn’t
turn it down. It’s driving us crazy. The volume knob doesn’t seem
to be connected to anything but simply spins around. I can’t believe you would put out a product like this without testing it first.
I depend on my computer to run my small business and want
to know what you are going to do about it. This reminds me of
every time I buy electronic equipment from what seems like any
company. Something is always wrong. I thought quality was supposed to be important, but I guess not.
Anyway, I need this fixed right away. Please tell me what you
want me to do.
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