Week 5 MCQs Academic Leveling Course
Stakeholders are
A individuals or groups that have interests, rights, or ownership in an organization and its activities
B can benefit from a company's successes such as a profitable year
C harmed by a business's product failures
D interdependent with an organization
E accurately described by all of the above
______ stakeholders are those whose concerns the organization must address in order to ensure its own survival.
A Strategic
B Primary
C Direct
D Organizational
E Corporate
The stakeholders of the organization include all but
A employees
B society
C local government
D customers
E owners and investors
Which of the following statements describing how owners and shareholders relate to the organization is true?
A Companies with better HR practices have greater increases in market value.
B An investor's judgment about the value of a company's intangible assets is based on such things as reputation rankings.
C Most owners and shareholders invest their money in companies for financial reasons.
D Intangibles such as how employees feel about their employer can be used by shareholders to predict financial performance.
E All of the statements about how owners and shareholders relate to organization are true.
What are the primary concerns of customers in their roles as stakeholders?
A Legal compliance of the company and how it meets its social responsibility.
B Return on sales, return on assets, and return on investments.
C Quality service and products, innovation, and low cost.
D Concern about safety, health, and fair treatment.
E Whether the company uses collaborative problem-solving.
In the eyes of average Americans, the best employers
A maximize shareholder profits
B maximize long-term shareholder interests.
C make decisions based on economic needs of the organization
D seek to have a positive impact on society
E simply obey the letter of the law
How does an organization interact with its society stakeholders?
A By obeying local laws and regulations.
B By being committed to community relations.
C Through employee volunteerism.
D By acting socially responsible to protect the environment.
E By doing all of the above.
Which of the following statements describing the stakeholder relationship between employees and their employers is true?
A Many employers value a good quality of work life while on the job.
B Corporate restructuring has had minimal effect on U.S. employees.
C For most workers, whether the employer provides secure and affordable health insurance, paid sick leave, and assured pension and retirement benefits are more important than their pay.
D The Equal Pay Act is unnecessary today because all employees are paid according to their performance, not their gender.
E All of the above statements accurately describe the stakeholder relationship between employees and their employers.
Organizations offer their employees training and development programs to improve their skills, safe and healthy work environments, fair and equitable selection and promotion systems, and jobs designed to increase employee self-esteem in order to
A create stronger commitment from its employees
B increase employee satisfaction
C increase employee empowerment
D improve employee quality of work life
E do all of the above.
A competitive advantage derived from human resources is sustainable for a company when
A it uses a centralized tactical program of close supervision
B its employees have some rare and specialized skill not easily copied
C it has a newly created organizational culture
D its product is intangible
E its customers remember the product and not the salesperson
The most difficult company culture to copy would be one that
A has evolved over time and actually suits the needs of the company
B has evolved over the last twelve months
C has been used successfully by other companies not in the industry
D is based on a tactical pricing and promotion plan
E supports a newly developed technically-oriented company
All of the people who currently contribute to doing the work of the organization, those who could potentially contribute in the future, and those who have contributed in the recent past are referred to as
A employees
B the HR triad
C human resources
D HR professionals
E customers
The Human Resources Triad contains
A top-level, middle-level, and lower-level managers
B representatives from each primary stakeholder group
C suppliers, customers, and resellers
D line managers, human resource professionals, and employees
E employees, staff managers, and line managers
Improving on-time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of
A assessment centers in selection
B teams
C employee stock ownership
D synergy
E globalization
Complexity is created by
A rapidly evolving competition from around the world
B constant innovations in products and services
C changing organizational structure and strategies
D political and economic dynamics
E all of the above statements
Stakeholders are
A individuals or groups that have interests, rights, or ownership in an organization and its activities
B can benefit from a company's successes such as a profitable year
C harmed by a business's product failures
D interdependent with an organization
E accurately described by all of the above
______ stakeholders are those whose concerns the organization must address in order to ensure its own survival.
A Strategic
B Primary
C Direct
D Organizational
E Corporate
The stakeholders of the organization include all but
A employees
B society
C local government
D customers
E owners and investors
Which of the following statements describing how owners and shareholders relate to the organization is true?
A Companies with better HR practices have greater increases in market value.
B An investor's judgment about the value of a company's intangible assets is based on such things as reputation rankings.
C Most owners and shareholders invest their money in companies for financial reasons.
D Intangibles such as how employees feel about their employer can be used by shareholders to predict financial performance.
E All of the statements about how owners and shareholders relate to organization are true.
What are the primary concerns of customers in their roles as stakeholders?
A Legal compliance of the company and how it meets its social responsibility.
B Return on sales, return on assets, and return on investments.
C Quality service and products, innovation, and low cost.
D Concern about safety, health, and fair treatment.
E Whether the company uses collaborative problem-solving.
In the eyes of average Americans, the best employers
A maximize shareholder profits
B maximize long-term shareholder interests.
C make decisions based on economic needs of the organization
D seek to have a positive impact on society
E simply obey the letter of the law
How does an organization interact with its society stakeholders?
A By obeying local laws and regulations.
B By being committed to community relations.
C Through employee volunteerism.
D By acting socially responsible to protect the environment.
E By doing all of the above.
Which of the following statements describing the stakeholder relationship between employees and their employers is true?
A Many employers value a good quality of work life while on the job.
B Corporate restructuring has had minimal effect on U.S. employees.
C For most workers, whether the employer provides secure and affordable health insurance, paid sick leave, and assured pension and retirement benefits are more important than their pay.
D The Equal Pay Act is unnecessary today because all employees are paid according to their performance, not their gender.
E All of the above statements accurately describe the stakeholder relationship between employees and their employers.
Organizations offer their employees training and development programs to improve their skills, safe and healthy work environments, fair and equitable selection and promotion systems, and jobs designed to increase employee self-esteem in order to
A create stronger commitment from its employees
B increase employee satisfaction
C increase employee empowerment
D improve employee quality of work life
E do all of the above.
A competitive advantage derived from human resources is sustainable for a company when
A it uses a centralized tactical program of close supervision
B its employees have some rare and specialized skill not easily copied
C it has a newly created organizational culture
D its product is intangible
E its customers remember the product and not the salesperson
The most difficult company culture to copy would be one that
A has evolved over time and actually suits the needs of the company
B has evolved over the last twelve months
C has been used successfully by other companies not in the industry
D is based on a tactical pricing and promotion plan
E supports a newly developed technically-oriented company
All of the people who currently contribute to doing the work of the organization, those who could potentially contribute in the future, and those who have contributed in the recent past are referred to as
A employees
B the HR triad
C human resources
D HR professionals
E customers
The Human Resources Triad contains
A top-level, middle-level, and lower-level managers
B representatives from each primary stakeholder group
C suppliers, customers, and resellers
D line managers, human resource professionals, and employees
E employees, staff managers, and line managers
Improving on-time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of
A assessment centers in selection
B teams
C employee stock ownership
D synergy
E globalization
Complexity is created by
A rapidly evolving competition from around the world
B constant innovations in products and services
C changing organizational structure and strategies
D political and economic dynamics
E all of the above statements
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