Question 1: Which of the following reasons is the most important for assessing the external workforce when doing HR
planning?
A The limited supply of potential employees for all jobs in the firm
B The uncertainty of the organization's internal labor market
C The organization must draw from the same labor market that supplies all other employers
D The organization must meet certain affirmative action quotas
Question 2: Under the balanced scorecard approach, an organization's performance is measured using all of the
following categories except the ____ perspective.
A Marketing
B Learning and growth
C Financial
D Internal business processes
Question 3: Useful metrics have all the following characteristics except
A Measures are linked to strategic and operational objectives
B Results can be compared both internally and externally
C Calculations can be clearly understood
D The measures include subjective judgments by experts
Question 4: Which of the following statements about religious expression in the workplace is true?
A Discriminatory practices subject to Title VII of the Civil Rights Act extend to holiday office decorations, food served in
the company cafeteria, and employee attire and grooming
B Employers must accommodate all of the religious practices of any employee. Otherwise, they are liable to have violated
Title VII of the Civil Rights Act
C Religious speech, including proselytizing for new converts, is protected in the workplace under Title VII of the Civil
Rights Act
D Common religious practices of mainstream religions, such as reading an inspirational passage from the New Testament,
before an important business meeting are not covered under Title VII of the Civil Rights Act
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