Service quality
Evaluate whether or not shangri La Hotel's heavy investment in employee development yields a profitable return to the company. Evaluate Shangri La Hotel at maintaing service quality in the expanded markets and suggest what it may have done differently in high wage countries?
Evaluate whether or not shangri La Hotel's heavy investment in employee development yields a profitable return to the company. Evaluate Shangri La Hotel at maintaing service quality in the expanded markets and suggest what it may have done differently in high wage countries?
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