MGT 312 Final Guide 2

MGT 312 Final Guide 2
1 in the ________ of group development, group members try to get to know each other and establish common understanding.
2 Organizational ________ is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations, and how organizations respond to their environments.
3 The highest level a group can possibly perform at is known as ________.
4 In ________, managers establish the rules and reporting relationships that allow people to achieve organizational goals.
5 When situational pressures are ________, personality is not a good predictor of on-the-job performance.
6 A manager notices his task force's ideas are a little stale. He attributes this to the fact that the group is homogeneous. He should ________.
7 The extent to which a leader actually does help a group or organization to achieve its goals is best described as ________.
8 Which of the following statements best explains why work attitude has little relationship to job performance?
9 Transactional leaders motivate followers by ________.
10 The management of organizational politics most often falls to ________.
11 What statement best describes how situational factors may affect work mood?
12 The ________ of a worker's attitude reflects his thoughts about how to act on the job.
13 A business owner accepts the importance of the ________ theory. Consequently he has structured his company to fit the factors that affect it the most in an effort to eliminate as much uncertainty as possible.
14 Two managers have conflicting views of how to best handle a recent increase in funds.  They have many meetings and each manager must argue his position.  After several weeks, a decision is made that results in an efficient and effective use of the new resources.  This example best shows that ________.
15 The ________ describes the different types of relationships that may develop between a leader and a follower.