MGT 449 Quality Management Productivity

MGT 449 Quality Management Productivity
 DQ 1
What is poor quality? What are some effects of poor quality? How do the effects of poor quality affect an organization?
 DQ 2
What would the world be like without quality? What would be the impact on domestic and global markets?
 DQ 3
Which factors of globalization are affecting quality? How might globalization affect your product or service and organization as it tries to achieve quality?
Week 1 Assignments:
MGT/449 Total Quality Pioneers Quality Management for Organizational Excellence
Week 2
 DQ 1
 What is a SWOT analysis? Consider an organization you are familiar with or an organization you select through research. How would a SWOT analysis be incorporated into the quality process during the planning phase?
 DQ 2
 As part of the continuous improvement process, what are some reasons a company would want to develop a strategic alliance with its supplier?
DQ 3
What are some ways that companies measure customer satisfaction? How does your company measure success? Does your company use customer feedback when creating an action plan?
Week 2 Assignments:
 Effects of Quality Management on Domestic and Global Competition
Effects of Quality Management on Domestic & Global Paper
Week 3
 DQ 1
 How may ISO 9001 improve quality for the organization and the consumer?
  DQ 2
 How can just-in-time manufacturing (JIT) be incorporated into your organization? How would JIT manufacturing affect quality in your organization?
 DQ 3
 What are two or three quality management tools used in data collection? What types of quality management tools do you utilize to make personal or business decisions? How do you use these tools in the decision-making process?
 Week 3 Assignments:
Team Assignment Strategic Quality Management & Customer Satisfaction
Assignment Strategic Quality Management & Customer Satisfaction Paper
 Week 4
DQ 1
 What is a process? Identify some processes in your organization and briefly map the terms, process inputs, outputs, and goals. How does process improvement affect a firm’s strategic plan?
 DQ 2
 Why has your organization analyzed and implemented quality improvement strategies in the past?
DQ 3
 What is the difference between data and information? How does data become useful information to improve the quality in your organization?
Week 4 Assignments:
Quality Textiles International Scenario
 Week 5
 DQ 1
 What are the most important steps an organization must follow to implement a quality program?
 DQ 2
 How does a formalized quality program create a competitive advantage for an organization?
 DQ 3
 What changes would you make to improve the quality in your department or organization?
DQ 4
 What challenges do you foresee in creating and implementing a quality management system in your organization?