Fundamentals of Effective Communication

Assignment 2: Fundamentals of Effective Communication in the Workplace Due Week 3 and worth 80 points Effective communication skills are essential in the workplace. Some businesses invest in training their employees on how to effectively communicate, because effective communication skills go beyond conversations. Employees must know how to express business issues effectively when writing reports and emails. Understanding the benefits of effective communication helps businesses to develop a workforce that is able to communicate effectively with coworkers, customers, and suppliers and increase productivity. Write a three to four (3-4) page paper in which you: 1. Describe a time when you experienced effective communication in a business environment. 2. Discuss at least three (3) reasons why you perceived the communication to be effective, and explain the resulting impact to the business. Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: • Explain the elements that foster effective communication in business. • Use technology and information resources to research issues in business. • Write clearly and concisely about business issues using proper writing mechanics. Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. Points: 80 Assignment 2: Fundamentals of Effective Communication in the Workplace Criteria Unacceptable Below 60% F Meets Minimum Expectations 60-69% D Fair 70-79% C Proficient 80-89% B Exemplary 90-100% A 1. Describe a time when you experienced effective communication in a business environment. Weight: 45% Did not submit or incompletely described a time when you experienced effective communication in a business environment. Insufficiently described a time when you experienced effective communication in a business environment. Partially described a time when you experienced effective communication in a business environment. Satisfactorily described a time when you experienced effective communication in a business environment. Thoroughly described a time when you experienced effective communication in a business environment. 2. Discuss at least three (3) reasons why you perceived the communication to be effective, and explain the resulting impact to the business. Weight: 45% Did not submit or incompletely discussed at least three (3) reasons why you perceived the communication to be effective, and did not submit or incompletely explained the resulting impact to the business. Insufficiently discussed at least three (3) reasons why you perceived the communication to be effective, and insufficiently explained the resulting impact to the business. Partially discussed at least three (3) reasons why you perceived the communication to be effective, and partially explained the resulting impact to the business. Satisfactorily discussed at least three (3) reasons why you perceived the communication to be effective, and satisfactorily explained the resulting impact to the business. Thoroughly discussed at least three (3) reasons why you perceived the communication to be effective, and thoroughly explained the resulting impact to the business. 3. Clarity, writing mechanics, and formatting requirements Weight: 10% More than 8 errors present 7-8 errors present 5-6 errors present 3-4 errors present 0-2 errors present