Describe Miguel’s agency in terms of personnel selection, management effectiveness, and leadership style

This discussion uses Case Study Number 54. You should also try to use at least one of the articles you located.
Describe Miguel’s agency in terms of personnel selection, management effectiveness, and leadership style. What factors do you think contributed to
the volatile situation?
What is your opinion of the sensitivity training approach to the problem?
What (if anything) would you have done differently to resolve the situation?
Support your position using references from the journal article or articles you found using the Research Guide.