1.Based on the information provided in the case, identify 3 training objectives for IBMs Corporate Services Corps and write each objective using the three components of an effective training objective.
2.Which training methods described in your text are incorporated into the Corporate Service Corps? How well suited are these methods to achieving IBMs objectives?
3.Using the four levels of training evaluation (Figure 6.3), develop a plan to evaluate the Corporate Services Corps program. What information will you collect and how will you collect it to evaluate each level?
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