Building Capabilities at the Westward Hilton

Building Capabilities at the Westward Hilton
1. What are the competitive advantages of the Westward Hilton? Are any of Westwards advantages
sustainable? Are the human resource practices and corporate culture easy for competitors to imitate?
2. What are some of the ramifications of choosing to sell the hotel? What are some of the consequences
of choosing to retain the hotel in the portfolio?
3. Are Hillers general business strategy (buying distressed, undervalued properties and turning them
around for eventual sale) and their human resource (HR) strategy compatible? Are the general
business strategy and the mission statement compatible?