According to Sollecito & Johnson it is more meaningfulto analyze outcomes data, as opposed to structures and processes,because improving outcomes is the end goal of health careservices.

According to Sollecito & Johnson it is more meaningfulto analyze outcomes data, as opposed to structures and processes,because improving outcomes is the end goal of health careservices.

After viewing the “Defining Quality”: Aiming Fora Better Health Care System video, develop a descriptionof quality as it relates to health care; then answer the followingquestions:

         a.   How would one go about measuring outcomes basedon your definition of quality? Provide at least three specificreasons to support your position.

         b.   What role does customer satisfaction play inyour definition and outcomes measurement?

Your initial post should be 250-300 words and utilize aminimum of two scholarly sources from the Ashford UniversityLibrary, cited in APA format.