CRM. Describe the strategic importance of Customer Relationship Management (CRM) and discuss how CRM can be used to create customer satisfaction and greater profits for the firm. Respond to at least two of your classmates’ postings.
MGT 322 Week 4 DQ 1 CRM
CRM. Describe the strategic importance of Customer Relationship Management (CRM) and discuss how CRM can be used to create customer satisfaction and greater profits for the firm. Respond to at least two of your classmates’ postings.
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