• Question 1
Define business operations.
• Question 2
List the three primary functions of a business’s operations.
• Question 3
List the six key functions that all businesses need to address just as part of doing business.
• Question 4
Define managing versus leading.
• Question 5
Describe one of the major differences between leaders and managers
• Question 6
What are the four key factors that a newly promoted leader needs to focus on?
• Question 7
Identify the 4 main functions of management.
• Question 8
Define the role of Human Resource Management or HRM as it’s often referred to.
• Question 9
Explain how HRM professionals are now viewed and what their main goal is.
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